Help Center

Find answers to common questions

Frequently Asked Questions

Getting Started

Simply contact us through our contact form or call us directly. We'll schedule a free consultation to discuss your needs, provide recommendations, and create a project proposal.
We need to understand your business goals, technical requirements, timeline, and budget. The more details you provide about your project, the more accurate our quote will be.

Services & Pricing

Yes! We offer both fixed-price projects for well-defined scopes and monthly retainer plans for ongoing work. We'll recommend the best pricing model based on your needs.
You can change your plan at any time. Changes take effect at the start of your next billing cycle, and we'll prorate any differences.
We accept credit cards, ACH transfers, and wire transfers. For enterprise clients, we can also accommodate purchase orders and net-30 payment terms.

Technical Questions

We specialize in modern web technologies including React, Node.js, Python, AWS, Azure, PostgreSQL, MongoDB, and more. We choose the best technology stack for each project based on your specific requirements.
Yes! We can set up and manage your cloud infrastructure on AWS, Azure, or Google Cloud. We also offer managed hosting as part of our support plans.
We regularly work with existing codebases, whether it's adding new features, fixing bugs, or modernizing legacy systems. We'll start with a code audit to understand the current state.

Support & Maintenance

Our support plans include 24/7 monitoring, bug fixes, security updates, performance optimization, and priority support. The specific features depend on your plan tier.
Response times vary by plan and priority level. Critical issues receive a 1-hour response on our Scale plan, while general questions typically receive a response within 24-48 hours.
Yes! We provide comprehensive training and documentation for all projects. We can conduct live training sessions, create video tutorials, and provide ongoing support as your team learns the system.

Security & Compliance

We implement security best practices at every level, including encryption at rest and in transit, secure authentication, regular security audits, and compliance with industry standards. See our Security page for more details.
Yes! We can build HIPAA-compliant healthcare applications and GDPR-compliant systems for European data. We'll work with you to ensure all regulatory requirements are met.

Still Have Questions?

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